Refund policy
Refund & Return Policy
At Ameen Dry Fruit we want you to be happy with every order. Because dry fruits are food items, we follow the policy below for hygiene and safety.
When we replace or refund
- You received a wrong product or wrong weight.
- The product arrived damaged, spoiled or not fresh.
- The parcel was missing items.
How to request
- Contact us within 3 days of delivery on WhatsApp 0303-3045523 or email ameendryfruits1@gmail.com.
- Share your order number and clear photos of the product and packaging.
- Our team will review and reply within 1โ2 working days.
What we can't accept
- Opened or used products, unless they were damaged, wrong or not fresh on arrival.
- Requests made more than 3 days after delivery.
- Change-of-mind returns on food items.
Refunds
Once approved, we will either send a free replacement or refund you. Refunds are made by bank transfer, JazzCash or Easypaisa within 5โ7 working days. Original delivery charges are refunded only if the mistake was ours.
Refused parcels
Please do not refuse a Cash on Delivery parcel without contacting us. If something is wrong, accept the parcel and message us, and we will make it right.
Contact us
Ameen Dry Fruit
Dr Bano Street, Jinnah Road, Quetta 87300, Pakistan
Phone / WhatsApp: 0303-3045523
Email: ameendryfruits1@gmail.com